At SuitSutra.in, we take utmost care to ensure that your order is packed securely and delivered to you safely and on time. We currently offer shipping across India and selected international destinations.
Shipping Charges – India
We offer FREE SHIPPING on all prepaid orders across India.
Cash on Delivery (COD) is not available on SuitSutra.in.
All orders must be paid online at the time of placing the order.
There are no additional domestic shipping charges for prepaid orders within India.
Delivery Time – India
Our estimated delivery timelines are:
Mumbai & Gujarat: 2–4 business days
Rest of India: 7–10 business days
Delivery timelines are estimated from the date of dispatch and may vary depending on the delivery location, courier service, weather conditions, public holidays, unforeseen circumstances, or other factors beyond our control.
Remote or difficult-to-service locations may require additional delivery time.
Order Processing & Dispatch
Orders are generally processed and prepared for dispatch after successful payment confirmation. Once your order has been dispatched, you will receive a shipping confirmation and tracking details via your registered email, phone number or WhatsApp, as applicable. Please use the tracking details provided to monitor your shipment.
International Shipping
We also accept orders for international delivery to selected destinations.International shipping is not free. Shipping charges will be calculated according to the current shipping/courier rates applicable on the date of shipment. International shipping charges may vary based on the destination country, parcel weight, dimensions, shipping service and other applicable factors.The applicable international shipping charges will be communicated/charged to the customer before the order is dispatched.
All international orders are strictly prepaid. COD is not available for international orders. International shipments may also be subject to customs clearance, duties, taxes, handling fees or other charges imposed by the destination country or courier. Such charges, where applicable, are generally the responsibility of the customer. Mumbai Customs Zone III+1Address & Delivery Information Please make sure that your name, complete delivery address, PIN/ZIP code and contact number are entered correctly while placing your order.
SuitSutra.in will not be responsible for delays or failed deliveries caused by:
Incorrect or incomplete addressIncorrect PIN/ZIP codeIncorrect contact information
Customer being unavailable at the time of delivery
Repeated unsuccessful delivery attemptsIf an address needs to be changed, please contact our customer support before the order is dispatched. Address changes may not be possible once the shipment has been handed over to the courier. Delayed ShipmentsWhile we make every effort to deliver your order within the estimated timeframe, delivery may occasionally be delayed due to circumstances beyond our control, including:Natural calamities Extreme weather conditions Public holidaysCourier/logistics issuesTransportation disruptionsCustoms clearance for international shipmentsOther unforeseen circumstancesIn such cases, SuitSutra.in will not be liable for delays caused by third-party courier services or circumstances beyond our reasonable control.
Damaged or Tampered PackageIf you receive a package that appears to be damaged, opened or tampered with, please contact our customer support team as soon as possible.We recommend taking clear photographs/videos of the package and product and keeping the original packaging until the issue has been resolved. Shipment TrackingOnce your order has been dispatched, tracking information will be shared with you. You can use the tracking number to follow the status of your shipment through the respective courier service.
Important Note
Delivery timelines mentioned above are estimated delivery timelines and not guaranteed delivery dates. Actual delivery may vary depending on the destination and courier operations.
For international shipments, shipping rates and applicable charges are subject to the current rates applicable on the date of shipment.Contact UsFor any questions regarding your order or shipping, please contact us:
Website: SuitSutra.in
.